HOW EASYPAGE WORKS
Below is a brief guide on how the EASYPAGE process works. Each project is unique; together we'll look at the required tasks, desired updates, availability, and assess your personalised timeline.
Any questions not answered here, feel free to give us a shout!
ENQUIRY
No harm in asking! Send us an enquiry with some information regarding your business and the task(s) you'd like support with. If you are unsure of what it is you exactly need, just have your To Do list ready and we'll explore options during the discovery call.
DISCOVERY CALL
This is where we officially intro and discuss in more depth what you need support with. We will get a clear understanding of your business goals and morals, and make sure we are definitely the right fit before continuing. This call can be video or phone - you decide!
EASYPAGE PLAN
After our Discovery Call, we will then take some time to draft a plan. This is usually within 48 hours after the call, but can vary depending on the size of the project.
This draft will provide a full plan, timeframe for entire project, and the total cost breakdown.
REVIEW
Once you've had time to review the initial plan, we will discuss any issues, changes, and/or additional tasks that might be required.
After these points have been revised, we will confirm the final EASYPAGE plan and start date.
LEGAL
Extra peace of mind for both parties!
We will send you a contract to sign, this will make sure both your business and ourselves are covered in the unlikely event things don't go to plan.
TIMETRACKING
We work to the minute, recorded on a live spreadsheet so you can see what is being worked on at that time. Timers are used to ensure this is accurate.
We understand that working someone virtually can be difficult to trust, and we do everything we can to form this trust.
UPDATES
As well as the live spreadsheet, we also offer daily calls and emails.
The amount and type of updates differs from each client. Some prefer a call in the morning and a call during the day, others prefer just one email to close off the day. It's completely up to you!
DELIVERY
Once the project or tasks are finished, we send everything over and book in a call to run over everything, this is an opportunity for you to raise any edits or issues.
EXTENDED WORK
Sometimes you can't predict your workload, and you may realise you need some more support at the end of the booked time, don't fret! If you decide you would like to extend the project, we will discuss availability, required timeframe, costs, and see what's possible.
ONGOING TASKS
We are also useful for ongoing tasks such as admin management, ordering, bookings, bookkeeping, onboarding, and so much more. If you find yourself needing support, we can discuss booking a set amount of hours a week/month to keep these things ticking over smoothly for you.
